Creative Details

Quality Score: 8/10

The video advertisement highlights the benefits of using Zendesk's AI technology in customer service. It tells the story of Maria, who mistakenly booked the wrong holiday dates but was quickly assisted by a Zendesk AI agent, resolving her issue efficiently. The ad emphasizes the positive ripple effect of this quick resolution, leading to happiness not only for Maria but also for her support team and others around her. The main message is that Zendesk AI agents enhance customer service experiences, making them easier and more effective for everyone involved. The ad concludes with the phrase 'the Zendesk AI effect,' reinforcing the brand's focus on service improvement through AI technology.

Creative Information

CID:77903374-559e-4f6c-b926-a9737d43bba3
CRID:29_673640199
Domain:zendesk.com
Seat:Xandr
Size:1x1
Bid:$1.51
Timestamp:10/30/2025, 2:23:19 PM
Declared IAB Categories:

    Analysis

    6 succeeded(100% complete)
    TaskStatusLast UpdatedDurationActions
    ad_analysissuccess10/31/2025, 2:01:48 AM4.75s
    adomain_analysissuccess10/31/2025, 4:00:09 AM4.34s
    adomain_capturesuccess10/31/2025, 3:59:29 AM0.22s
    ad_rendersuccess10/30/2025, 4:04:27 PM44.46s
    brand_mappingsuccess10/31/2025, 1:00:13 AM0.10s
    video_analysissuccess10/31/2025, 2:01:47 AM3.91s

    Analysis Results

    Ad Format: video

    Sub Format: video

    Brands: Zendesk

    Size:300x150
    Data Transferred:3614.88 KB
    Render Time:24.99 Seconds
    Video Duration:30.0 Seconds
    Creative Inferred IAB Categories:
    • Business (IAB3)
    • Technology & Computing (IAB19)
    Creative Inferred IAB Ad Products:
    • Advertising and Marketing (1011)
    • Business Services (1012)
    • Information Technology Services (1017)
    Domain Inferred IAB Categories:
    • Business (IAB3)
    • Technology & Computing (IAB19)
    Domain Inferred IAB Ad Products:
    • Advertising and Marketing (1011)
    • Business Services (1012)
    • Information Technology Services (1017)
    Landing Page:
    https://www.zendesk.com/campaigns/customer-service...
    Domain:www.zendesk.com
    Brand:
    Zendesk
    Total Ad Size:5868.66 KB
    Requests Made:
    URLSize (KB)
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    https://cdn.doubleverify.com/dvbm.js523.93
    https://imasdk.googleapis.com/js/sdkloader/ima3.js457.22
    https://acdn.adnxs-simple.com/vx/static/w/anwrapper-1.1033.0.js176.86
    https://vpaid.doubleverify.com/js/vpaid-transformer/1.1.2/vpaid-transformer-no-csw.js151.08
    https://cdn.adnxs.com/v/video/252/trk.js118.19
    https://imasdk.googleapis.com/js/sdkloader/loader.js56.02
    https://pagead2.googlesyndication.com/bg/9QfUaEVhl411vMX3VzLK1LlKytb3gkVkcXlQG2XWrlU.js52.10
    https://pagead2.googlesyndication.com/omsdk/releases/live/omweb-v1.js44.67

    Advertiser Domain

    Advertiser Domain

    Ad Preview

    Landing Page

    Landing Page

    Creatives

    Creative Screenshot 1Creative Screenshot 2Creative Screenshot 3